We make it easy to register you and your family. You can now submit a request for your repeat medication using the internet. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. [subject to staffing levels as a result of Coronavirus]. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Request repeat medication or managing existing requests. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Messaging. Before you make your choice you can read more about our cookie policy. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. We will use a cookie to save your choice. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Make a written request using the Practice tear off prescription request slip. Station Road SurgeryStation Road Attleborough We continue to work to resolve these issues as soon as we can. I was hold for over 2 hours, next in line to be answered and got cut off. If you wish to use this service please complete our Delivery Service form. here. NR17 2AF Map. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Or they might be able to let you know when it's ready to collect. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Analytical cookies send information to Google Analytics. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Including Station Road and Queens Square branches. Manage an account on behalf of another patient or relative. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. For more information about Smart Pharmacy, click here. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Messaging. We've put some small files called cookies on your device to make our site work. There is currently an issue with the Patient Access service. Thank you for subscribing to our newsletter. Its very very poor service. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Alternatively, you can nominate a pharmacy when requesting your repeat medication. Please do not use this message box to request other items of medication or send enquiries to the surgery. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Some high street pharmacies also deliver. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Analytical cookies send information to Google Analytics. Sorry for any inconvenience. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. 56.7% vaccinated, of 1602 eligible people. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Check with your GP practice to see if they offer the service. You can also find out if you are entitled to free prescriptions. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Request repeat medication If you would like to request repeat medication, follow the steps below. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Manage an account on behalf of another patient or relative. We currently deliver to around 160 patients in the villages surrounding Attleborough. Both sites dispense medicines to eligible practice patients. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. I work full time so cannot sit on the phone for an hour waiting for someone to answer. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. NR17 2AS. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. You can add or change your nominated pharmacy in theAccount section of Patient Access. View and share your medical record. If you are registered with a GP surgery, you can access some health services online. If you are registered for online access then you can order your prescriptions by following the directions after logging into . You may be able to: contact your GP, nurse or other healthcare professional for advice and support. This is for reasons of accuracy and safety. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Attleborough I can't see the request new medication link, 111 outside of your GP practice's opening hours. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Flu vaccinations - Aged 65 and over group. 76.88% reviewed by GP, out of 160 patients diagnosed. Find out how to renew your repeat prescriptions. Cant get through on phone. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Find out more about online health and prescription services. Attleborough Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Station Road SurgeryStation Road (If you make your request by post, please enclose a stamped addressed envelope). Find out how to renew your repeat prescriptions. If you would be prepared to tell us a bit more about who you are, please click NR17 2AF Map. The website wasnt working. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. see parts of your health record, including information about medicines, vaccinations and test . Attleborough Attleborough NR17 2AS Map, Queens Square SurgeryQueens Square For more information, see the dispensary page. Norfolk You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Attleborough The Nominated pharmacy section with a nomination. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. There are also other online services and apps you can use to order a repeat prescription. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Ask your GP surgery how you should let them know when you need your repeat prescription. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Flu vaccinations - Under 65 At Risk Groups. 84.48% within a recommended level, out of 799 patients. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. I cannot find a way to get an appointment. The website sends you round and around in circles. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. The NHS Access app is no longer working. You do not need to see a GP to order a repeat prescription. In all cases please order your prescriptions at least 2 working days before they are needed. Station Road, Attleborough, Norfolk, Nr17 2as, England. She was told to have it checked after 4 days. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. If not, you'll need to order your medicines from your GP surgery each time. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Or they might be able to let you know when it's ready to collect. Attleborough Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. If you need to add or change your nominated pharmacy, follow the steps below. Thank you for your feedback. As I type this I am number 15 in the call queue! If you take medicine regularly you'll usually have a repeat prescription. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away If yours is one, register today to benefit from a faster, smarter . View and share your medical record. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Attleborough Minor surgery (e.g. Analytical cookies send information to Google Analytics. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Patients can contact Attleborough Surgery at 01953 453166 for appointments. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. We will use a cookie to save your choice. In all cases please order your prescriptions at least 2 working days before they are needed. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. NR17 2AF Map, Station Road SurgeryStation Road Practice365 Privacy Policy Total number of prescriptions ordered using an Online Patient Transaction Service. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. We will use a cookie to save your choice. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Let us know your preference. By continuing to use this site you are agreeing to itsuse of cookies. . Attleborough Surgery is a GP practice in Attleborough, Norfolk. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. View more. Let us know your preference. We make it easy to register you and your family. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. You'll be able to collect your medicine in person when it's ready. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Anonymous Reply from Attleborough Surgeries Thank you for your feedback. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. order repeat prescriptions. Attleborough Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. We will use a cookie to save your choice. Select Repeat Medication from the menu, then New medication order. Attleborough Accessibility Appointments Consult a clinician, routine appointments, sick notes and more. Send secure messages to your GP. Station Road SurgeryStation Road I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Extremely poor admin. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. They can send your request to a pharmacy. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Medical staff of 9 to cater to your healthcare needs to answer this time gives you remote Access to GP... About Smart pharmacy is may not be possible entitled to free prescriptions account section, check or cancel appointments a. 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