Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. Open Control Center and make sure that both of your carriers appear in the status bar. However, I have hit a serious issue as of this morning with getting no cellular data. However, when I inserted the card, my phone had no service at all. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES Network Operator now actually shows as Mint, instead of crashing into Emergency Only. I do not use VPN. Mint Mobile: 10GB data | Unl. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data I am a Mint user and I've had no issues. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Enjoy a range of . Doing so essentially re-registers your phone in the mobile network. She verified that my settings were correct after I shared screenshot of all the Settings changes. And its not locked, Could be the APN or a setting you need to change. How do I set Mint as my default line for Android? Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. Make sure the other phone doesnt have a carrier yet. Here are some tips on how to get it back. Tickets? As such, you wont be able to make calls, send messages or surf the internet. Select the amount of roaming credit youd like to purchase. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. This time the Network Operator stayed as Mint instead of going back to Emergency Only. Scan this QR code to download the app now. I'll be looking forward to your reply. 3/8/2023. Author: Amie Clark | February 20, 2023. Can I bring my current phone number to Mint Mobile? The SIM says it's activated, but I still don't have service. Your device is not connected to a mobile network". Read 1 more review about Mint Mobile Advertisement DP Remove your SIM card from the SIM tray, then put the SIM card back. To rule out this error, youll need to repeat the activation process. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Once youve filled in all the data, input your email address and select a password. Now that you know whats up with UpRoam, get ready to take to the skies. What about international roaming credits? (800) 683-7392. However, when I inserted the card, my phone had no service at all. Image: Unsplash Screenshots taken by Crystal Crowder. Control Your Air from Anywhere Control your comfort from . It can be just one more person or up to four, as long as they're active Mint Mobile customers. Reset Networks So you'll have access to the same quality coverage as T-Mobile customers. Note that this fix will only work for phones using CDMA networks. Bags? Got my SIM card today and successfully activated it. Likewise, with other devices, make sure it says this rather than just one of the two. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. The breach, which occurred between June 8 and June 10, reveals a "very small. Mint Mobile is a good fit if you: Want an affordable cell phone plan. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. Bulk Plans. Did you check compatibility first ? Its possible your device isnt recognizing the carrier towers. The second thing I would do would be to drive somewhere to eliminate your location relative to a cellular tower as an issue. Packed. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. You can think of them like the Costco of mobile carriers. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. Privacy Policy. Tap the current default limit and enter your desired limit. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. Create an account to follow your favorite communities and start taking part in conversations. I'll be looking forward to your reply. Get good T-Mobile coverage. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. Then you might have turned on Airplane Mode. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. She stays on top of the latest trends and is always finding solutions to common tech problems. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. As mentioned earlier, the first thing youll need to do is reboot your phone. Apps, system updates, and glitches can all cause issues with mobile data not working. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Did this a couple of times. Save your new APN settings, then select them from the APN list on your device. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Luckily, manually updating these settings is very easy to do and just takes a few minutes. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). I did reach out to Support and now the issue has been escalate by them to Tech Support. Unfortunately, I think I need to switch back. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Sometimes the only option is to reset all your network settings to their defaults. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. We are grateful for all the contributors - even the haters. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. New to mint, carried over an old phone number, Using my existing unlocked phone that passed an IMEI check, Can use mobile data but can't make calls or texts. If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. Go to Settings -> Network & Internet -> Network settings reset.. If you want to continue using your device, youll need to switch to Wi-Fi. Select the "Cellular" menu option in the first section of the menu 3. Any ideas why this might be happening? Enter the 11-digit activation code at the back of your SIM card to continue. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. The Mint Mobile 10 GB Cell Phone plan ranks No. 3/1/2023. She hasnt. Press question mark to learn the rest of the keyboard shortcuts. Luckily that worked for my phone. You can either do this online, via the Mint app, or by texting UPROAM to 6700. Boost Mobile unlimited for $25 per month. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Enable the Right Network Mode 7. Sounds like APN related. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Enjoy free shipping on all orders by entering this Mint Mobile promo code. Create an account to follow your favorite communities and start taking part in conversations. My APN is set to "ultra" now but the data issue has not been resolved. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. 4G, calls, and texts all now work. Or a meme works too. If your Mint Mobile SIM isnt working, chances are the network for that area is poor. If the message fails to send, see the next tip. Hi, I'll be glad to help you with this. As a result, you may not be able to connect to Mint Mobiles network. Sent texts and it worked. If not, proceed to the next step. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). How do I activate a Mint Mobile SIM card and get a new phone number? The Senior List is compensated when you click on the provider links listed on this page. If your Mint Mobile has no service, reboot your phone. im still on my old metro plan for a few days. (also the website specifically said my phone is "perfect" for Mint Mobile service) Anybody have any tricks for making this happen? Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. I referred my sister. The app will now check if your phone is compatible with the Mint Mobile network. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. Are you unable to connect to the internet with your Mint Mobile SIM? I decided to switched to Mint Mobile like my friend recommended. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. Mint Family is a modern take on the wireless family plan with no data overages. i was having an issue with mint where my internet worked but calls did not. Download the Mint Mobile app and log into your account. The SIM says it's activated, but I still don't have service. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. Press question mark to learn the rest of the keyboard shortcuts. Mint Mobile's Website. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . 12. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Once your phone is off, wait 30 seconds and turn it back on. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. This will help you with problems related to data connection, text messages and domestic and international calling. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. I referred my sister. Although, seems weird that I can't log in to my account on the website, outage or not. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. You can fix this issue by rebooting your phone. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Make calls, and glitches can all cause issues with Mobile data not working t... 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