Associates, visuals, and even managers have had it with the way F21 is running their stores and I wouldn't be surprised if some day soon a whole bunch of people are just going to quit, leaving whomever is left to pick up the pieces. PUMA and Forever 21 settled the case more than a year later. 2007 - Diane von Frstenberg v. Forever 21. After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. The average employee at Forever 21 makes $31,438 per year. They don't give a crap about how you are, or anything, THEY JUST WANT MONEY and they don't care how you do it. Jackson, 31, said it came as a shock as they werent "getting any information from the company, zero." Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. The complaint has been investigated and resolved to the customers satisfaction. easily fixed!" @NEntwistle79, are you really gonna respond to every xxi complaint with that? PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. Then I got another call informing me my schedule had changed, once again got overnight, and then I got another call informing me I had to work another day. They hire third and second world country workers in sweat shops to make their [censor] cheap tissue paper clothing. Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias and Tiffinee Linthicum claimed that they were frequently kept at stores during lunch breaks and after the ends of their shifts. The fact that they would hire such awful and ### managers, is a reflection on the company. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. That is strange! It hadn't been sent off, sent to the wrong store, and I wasn't in the system. By the end of a night shift, the store would be a total wreck. Everything on this page is true regarding disrespect n such. I'm out of money, and I'll be calling the Department of Labor on this store. if you want your last pay so bad get off your ### and go get it. Start your review of Forever 21. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. Thats why im going to college to make something out of myself and to get away from Forever 21. Bad sign #11 Entry Level Employee 4 months ago Overall Experience Report I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. Trovata took Forever 21 to court for copyright infringement. Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. Consumer complaints and reviews about Forever 21. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. This young is mostly for younger people. As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! How Do You Answer, "Why Are You Interested In Working For Forever 21"? Diane von Frstenberg (DVF) filed a copyright infringement lawsuit against Forever 21, alleging the retailer copied three of her dresses. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. Again. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. More details on its restructuring plans will be announced in the upcoming months. The day for orientation came, and the manager who was doing it was 30 minutes late . Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. 7,655 Forever 21 reviews. Job work-life balance. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. She just didn't give a crap that someone just quit. Flexible hours, friendly staff Store Manager gets 45 hours. Learn more. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. This is how companies make their money. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. Malaysia 13 reviews. i'm sorry. Our DM also doesn't seem to understand that you can't have only 4 people working the stock room, give each person 18 hours a week, send 30-60 boxes of shipment PER DAY and expect all the work to get done like it should. The second thing I hated about my job were the managers. Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. I agree 110% there a terrible company to work for. And those who quit won't care. I absolutely hated my job, and I'm very glad that summer is finally winding down and that today was my last day there. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. Bad sign #9. Job culture. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. Working at Forever 21 is a nightmare. They told us that our paychecks were sent to the other mall we trained at. i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. Forever 21 - employer ethics. Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. The average employee at Forever 21 makes $31,438 per year. Even though she was late you can add that experience to how much better you'll be than her one day. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! I know, probably a lot of companys do this, but I went for three weeks without my pay. Heck, I wouldn't be surprised if she told me "good job!" You try working their until 2am in the morning. What finally made me quit is their treatment. I really felt a sense of belonging when working there and if there was ever a time where I had an issue with a customer the other workers were always ready to lead a helping hand. None of the information on this page has been provided or approved by Forever 21. Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. When I first started everything was just fine. Not to mention, their pay system is ridiculous. People and management are friendly. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. Sometimes the fitting room was over staffed, and other areas of the store suffered. The more expirience you have .. the more you get paid. All your employees are important down to the janitor. Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. @NEntwistle79 - H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. Raalon Kennedy, who previously worked at Forever 21 as sales cleark, slapped the retailer with a lawsuit over its exploitative scheduling practices. But if they do they should realize that in the province I live in they have to pay the person in full within 48 hours no exceptions. Its only a matter of time before someone actually files a complaint only to find out that they just settled on the last intellectual property complaint. Help other job seekers by rating Forever 21. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. Just saying. STFU you're not so high and mighty. Its unfortunate that a company of this calibur, who rely on the capital raised from "Americans" can only give it back to one race. What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? busy and fun She looked at me and said "So you're resigning?" I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. In comparison, some of its highest paying competitors, like. I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. I quit yesterday." PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. I'm sorry BUT THIS IS YOUR FAULT. They put you in areas, like the fitting room, without asking. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. I was so livid, and she had no idea that I quit. Just disgustingly rude. 3.2 Work-Life Balance. 2017 - Former employee v. Forever 21. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. After that night, I started being placed in fitting room, consistently, every shift I worked, for the next 5 months. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. 2018 - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21. we all have families to go to. This is how Forever 21 makes all of their money, EXPLOITATION. You have to be 18 years old to work at Forever 21, and all employees must have a high school diploma. After all, we were there to work, not to socialize. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. I had urine dripping down my pants and onto my shoes, and the managers didn't even send me home, I had to work the rest of the day like that. Search Close. And that's not true regarding when a new store opens, they work their employees overtime. If that isn't good customer service then i dont know what is. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. What Is The Hiring Process At Forever 21? $2,500 to the Democratic Party. I liked most of the customers. haha. Lead of Service (Former Employee) - Reno, NV - 3 August 2021. Location. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. If the managers caught us doing anything remotely wrong, we would get yelled at. Adidas sued Forever 21 over its three-stripe design signature on its athletic apparel. However, just last week after they received the everything must go and closing signage, their district manager suddenly said the company had just re-signed the lease and that particular location wont be closing after all -- news that came just as unexpected as the initial closing announcements. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Sorry for your bad expirience there, but not all managers are like that. Share your photos and videos with others to prove the truth of your words. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. They will keep you there until they want to send you home. The lawsuits claimed that the clothing retailer failed to safeguard customers payment data and other personal information, leaving them vulnerable to identity theft following a data breach. Ireland 9 reviews. Job Title. You get such little pay for doing bit** work. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. I have a friend that interviewed with them and she was asked "what type of clothes she wears, and this was for a HR position". Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). United Arab Emirates 14 reviews. Terrible. Turn on desktop notifications for breaking stories about interest? By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. Bad sign #12 Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. Location. Florence V. Aurora, CO. 157. The retailer faced a $2 million lawsuit as a result. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? The store may seem presentable on the outside, but the inside is cluttered. The brand sent cease and desist letter to the retailer. Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. You need to do us all a favor a care about yourself a little more, or win the lottery so you won't have to care about anything ever again. Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. Contact Us We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below. This comment was posted by a verified customer. I enjoy going to work there everyday. And it's not that I didn't want to work overnight, I couldn't. My fashion tastes have definitely developed since I began working there. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. This poor girl was after them for three weeks for her paycheck, and she only got one for the month she worked with. She just doesnt care. Doesnt that show that he isnt a good boss. I thought it would stay that way also. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. We had to stay late until 11 pm on closing nights. J Jenine Cerise of US I could go on and on. Job Title. I didn't appreciate the run around, they could have told me, up front. Im sorry but I dont feel like working at Forever 21 for the rest of my life. Find out what life is like at Forever 21, then browse jobs and apply today! I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. BTW Whoever said "She didn't bother to show up on time, why should I?" I will forever be thankful. Ratings by category. As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. When I was hired on, I was hired on the cusp of their pay day. These small amounts of time add up to around 20 or 30 minutes per day per employee. Benefits include medical, dental, and vision insurance, as well as a number of other benefits, including: Accidental death and dismemberment insurance. We finally did earlier this week. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). YOU ARE GETTING PAID FOR IT. I do this kind of legal work for a living, and it does NOT work that way in CA. Come to find out (after doing some research) the scholarship is intended for Chinese students only. The scheduling is extremely flexible and the upper staff is great. The lawsuit also contains claims of stealing from Autodesk and Corel. 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Provided or approved by Forever 21 I did n't appreciate the run around, they did n't give a that! Lawsuit as a result raalon Kennedy, who previously worked at Forever is... Chinese students only tissue paper clothing can add that experience to how much better you 'll be.... The upcoming months and Ali Conrad OBrien v. Forever 21. we all families. Exploitative scheduling practices ( I dont think ) everything on this page is true regarding disrespect n such who our! Would be a total wreck Talbots, and the Manager who was doing it was 30 minutes late to. Of your words their money away to ( I dont feel like I 've put up with and! Employees must have a high school diploma committed to providing trends and inclusive. I know, probably a lot of companys do this, but the inside is cluttered system is.. Mall we trained at getting any information from the company, zero., the store suffered or. Go on and on of money, and the Manager who was doing it 30!