This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. At this point, you may hear something like this: Ok, youve been a loyal customer with us for 5 years and it would be a shame to see you go. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. These are the points in your favour. Data rollover: Virgin Mobile offer a good scheme. About 3 weeks after Id signed up with BT, Sky rung me back and offered me 10 months (from February to the New Year) absolutely free TV, and a great deal on phoneline and broadband!! Virgin Medias cancellation fee policy is one of the most restrictive. Even if you move to somewhere where Virgin Media services arent available. I was absolutely determined to cancel properly but I have to admit I was tempted. You will need to compare their deals with other providers and see what works best for you. Were committed to supporting customers in this tough climate and are freezing prices for vulnerable customers including those taking our social broadband tariffs. Shop around people! You can cancel and switch to another provider with very little fuss. Its very likely you will get something. You can find out what's available in your area by entering your postcode on Virgin Medias website. 500Mb Broadband + Bigger TV. So whichever provider youre with, go to their rivals website. Unfortunately, you will need to pay for this to get your Virgin Media plan. A one-off fee of 39.99 is to set-up your BT TV service and all packages are on a 24 . Frequently asked questions, helpful hints or want to ask us something? Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. You may also need to return your Virgin Media Kit. with our step-by-step guide. EE offer 24-month and 12-month contracts or 1-month rolling deals while . Ring them up, say you are leaving. Prices of Virgin Media services may rise during contract. This is going to provide us with our script because we now have logic and evidence behind our decision. It will depend on what you need. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. First, find out how much you want to pay, then see if there's anything you can cancel, downgrading your package, therefore making it cheaper. Can I watch Sky Cinema HD on Virgin Media? Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.. Re: Getting a better deal. When it comes to the flagship packages, Sky and Virgin Media both offer similar speeds. You will have four packages as well to choose from. 1.5 I cancelled Sky/Virgin Media and got no offer . Im paying 75 a month but Ive just seen a deal with Sky/Virgin Media for the same offering at 45 a month. I recommend when they offer you each one saying youd like to think as a whole, rather than agreeing to each piece there and then. Enter your details. Recieve e-mail alerts to better manage . Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Click here for Virgin Medias Latest Deals Page. Money-back guarantee: 30 DAYS. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. Extreme Couponing and Bargains Facebook group. If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). How much does it cost to have Amazon Prime Video on Virgin Media? Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. At the time of writing, you cant get Amazon Prime Video on Virgin Media. Prices start from as little as 16 (which is the cheapest you'll find on this list) and go up to 74. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. At Virgin Media, you can only get home phone packages in a bundle. "They offered me a better discount that I refused. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. Call 0345 454 1111 and follow the menu to speak to the Retention team. Find out more by reading our Cookie Policy. Is it worth getting a broadband deal with Virgin Media? You might be able to negotiate a better deal with Virgin Media, but it's not a guaranteed way of avoiding a price increase. Atlas VPN is a decent option for Virgin Media customers, assuming they don't want to install the service on their SuperHub. Buy a regular iPhone 14, an iPhone 14 Pro, or an iPhone 14 Pro Max and get an Apple Watch SE and Apple Fitness+ . A lot of people find the concept of negotiation intimidating but I assure you this will be easy and this page will give you an idea of what to expect. Virgin Media came out as the easiest telecoms firm to haggle with in our survey, with 83% of customers who tried having some sort of success. to get a discount of 50 on your next bill. You will need to be committed for at least a year and a half. If RPI is negative, we'll only apply the 3.9%. Sometimes it works, but most of the time it doesn't. If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. In order to use these WiFi routers with your Virgin Media installation you will need to do a few things. Some customers have reported that Virgin Media engineers were not careful during the installation. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. Enjoy unlimited movies, TV shows and documentaries at any time. You know you will be committed for at least a year and a half. Watch on two devices at the same time in Full HD. At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. so now Im stuck in an 18 month contract. Often the best deals will require you to recommit to a new contract (e.g. "Im not sure if this applies to everyone but its worth a try! Its simpler than you think! This is an interesting fact at Virgin Media, if you get a home phone package with Virgin Media, your broadband is cheaper. If not, saying no will likely result in your cancellation going ahead. Call 0345 454 1111 and follow the menu to speak to the Retention team. 9 tips to haggle with Virgin Media! Virgin Media's end of contract price hike. Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. The biggest driver of its price rises in 2023 by far is the inflation rate, though. Customer service agents are given many different options to help customers. However, BT, Sky and others do allow existing customers to re-contract on new customer prices, Virgin is one of the few ISPs that still doesn't. Indeed this is the case, it is generally assumed (although there is evidence for it), that VM make a loss on the 'new customer' prices, but expect to make it up on the grounds that the vast . This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. Try and work out what package is closest to what you have now vs. what the rival offering and what the price difference is. Virgin Media provides some of the fastest broadband speeds available in the UK. Date of experience: 23 February 2023. In terms of broadband and phone plans, Virgin also has some of the cheapest offers going at the moment for ultrafast connections. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. The great thing about Virgin Media TV is that you can find bundle or package deals whether you're a . Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. Examples could include faster broadband, boxsets, a movies package or extra sports. I was gutted as I had to turn it down at that point typical!! Virgin Media Broadband upgrade deals. In my very first article on this site we spoke of the need to challenge your spending to make sure you are actually using something, and Sky and Virgin Media is a prime example! If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. 1 more reply. Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. According to our price guide in December 2022, the Virgin Media M125 Ultrafast package nearly doubles in price from 26 per month to 51 per month after the fixed-term contract ends. If you call and give them 30 days notice. Virgin Media. If possible, find out before you call whether you are still in a contract. Cancelling Virgin Media is pretty easy. The deals Sky/Virgin Media offer generally last for a couple of weeks something else will be on, but it may not be the same thing you just got offered and will have to go through the process again. There are two main things that cause Virgin's costs to go up: Inflation: As the cost of all resources, supplies, products and services increase, so does the provider's business expenses. Virgin Media is contacting broadband customers with big price rises, but is backing down when the public vote with their feet. Compare online what you can get online within this budget, and see if Virgin Media covers it or if its worth making the switch. We use cookies and similar technologies. You are likely to speak to a different person, who may be better at understanding your requirements or able to offer you a different deal, f youre still not happy, your best option might be to switch to another provider. Company No. Stop payments on checks. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. So it definitely pays to find a new contract as soon as your end date approaches. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. Virgin Media is a British telecommunications company. All you need to do is pick a new provider and place your order. However, you will only be able to make calls on the weekends. It will work out! You can also get a contract for 12 months or even go contractless and pay month by month. If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date. In our guide on how to save money with Sky and BT. Before you call, gather all of your current package and bill information together. What to do if you want to switch providers? This is because it operates on its own network, so unless you can also get full fibre broadband where you live, it might be the fastest you can currently get. Channels include Sky Sports, BT Sport, Sky Cinema and Netflix. Virgin Media TV is considered the UKs best non-satellite TV service. What you can do at the moment is combine both bills together and pay your Netflix monthly subscription on your Virgin Medias monthly bill. Yes, Virgin Media comes with many extras. I cancelled Sky/Virgin Media and got no offer, but I dont actually want to cancel. If youd like to contact Virgin Media whether thats to negotiate an improved deal, double check whether youre affected or just to find out more information you can get in touch with its customer services team in a number of ways. I got a better deal by telling them I got a better offer from Vodafone (which I did), then I was put through to the loyalty department. First of all, you will need to know everything about the deal that you want to get. They have many different communication channels. Virgin Media has an excellent TV offering, with 'big' and 'bigger' bundles that come with movies, hundreds of channels and sports . I was changing my broadband to talk talk from virgin and thought Id give them a call to see if they could better them. Search on Uswitch to find the right broadband package for you. Looking for ways to save money on your monthly bills? Theyll usually then say theyll see what they can do for you, and go through offers one at a time. However 67,00 a month is a very expensive joke (for 200mb) and its . Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. If you have any questions about how the site works. Virgin Media does offer some of the best deals you can find today. You might not need free calls on your landline if you only ever use your mobile. "And Brucey bonus the brother in law is with Sky, so a 75 prepaid MasterCard for each of us too! And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it's the country's fastest broadband . Just ask for cancellations straight away customer service cannot give you same deals.. Virgin Media has one of the best parental control settings and takes really seriously the online safety of their customers. And then held out some more. So its worth it. They literally said to me one time when they called too late would you have taken a deal if wed offered it and it was a yep! What should I do then? Is it worth getting a home phone deal with Virgin Media? If youre not sure, keep a diary of what you watch over the course of a week. You dont need to worry about how much data you will be using during the month. Over 24,000 DealDash customers have taken the time to review us on the Apple App Store, and we score a 4.3 out of 5. Its always also very useful to know if people have had success with other techniques so please let us know. Nope.". Get the new iPhone 14 for just 33.50 a month with the 2GB data plan and receive AirPods (3rd Gen) for free. So you may want to consider doing so if you can find a cheaper deal elsewhere. Virgin Media is one of the hardest broadband providers to haggle with. Its not always easy to get in touch with them, as its the last resource broadband providers put into practice. The good news is, unlike other providers, Virgin Media allows you to switch or cancel your contractwithout any cost if you're affected. Virgin Media uses coaxial cables that are more reliable than copper cables. Any Virgin Media customer whose contract comes to an end will be moved onto increased out of contract pricing. They already alert you about four important things you need to know before leaving them: Keeping these four things in mind will make your cancellation process much easier. Exactly how much more you'll get charged will depend on the . You may still get lucky with pushing things further, but this is usually an end point in your ability to haggle with Sky or Virgin without at least starting the cancellation process. It's a second chance to use unused data How it works. How does that sound?. Tip #1 - Check you are watching all the channels you pay for, Tip #2 - Choose the best time to ask for a better deal, Tip #3 - Do your research to make sure you have the right information to In order to negotiate effectively, you need to know what a good deal looks like. Yes, but only within the first 14 days of your new package. Prices going up mid-contract? You can say you have been a loyal customer for the whole contract and you want something free to keep you there, or you will look for another provider. 1. TitanTV - Free Local TV Listings, Program Schedule, Show and. Here's how you can reduce what you spend on your broadband. Before I knew it, they had cancelled my package. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. Ring them up by all means. Theyll ask to understand what services you use and what you watch. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. Your contract has expired and you have tried to haggle without success. At Virgin Media, you can only get cable TV packages as a bundle with broadband and home phone. This is because they are only sold as a bundle with broadband, making their internet plans cheaper. Check out Virgin Media TV deals. 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